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SHIPPING, RETURN & EXCHANGE POLICY

SHIPPING


International Shipping

International Shipping: 2-3 weeks (also based on your delivery location)
Please keep in mind that order processing time (1-2 business days) is not included in the shipping time. Once your order has been placed, you will receive a confirmation email, please note that delivery addresses cannot be edited and changed after order is placed. For order $300 and up, we offer free standard international shipping!

International customs and duty fee

Please note that we are unable to process the amount of custom and duty fees for all countries, customer are responsible for all custom and duty fees that may occur to the order once it has reached the destination.


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RETURNS AND EXCHANGES POLICY


Please note that Press-on nails are NON-RETURNABLE ITEMS due to hygiene concerns. We are unable to provide exchanges due to above reason. We encourage you to view our SIZING page before making a purchase.


Damages and Issues:

we understand that accidents could happen during shipping, if you received any damaged or wrong product, please contact us at [email protected] within 48 hours after receiving your order. 

To be eligible for a refund, your item must meet the following criteria: 

1. Please describe the issue and attach a photo of your items in the email

2. Item must be in the same condition as when you received it

3. The item must be in it's original packaging.

4. Item should be left unused, with all tool kit items.


Refund or replacement of the items will be sent within 14 days. Please also note that we DO NOT ACCEPT items returned to us wihout our approval.

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If you have any questions or concerns about our shipping and return policy, please don't hesitate to contact our team at [email protected]. We are happy to help!